Defective Product Return Policy
Our Defective Product Return Policy
For merchandise that is received in defective condition, a claim must be made within 48 hours of the delivery date to firstname.lastname@example.org
It is MANDATORY to provide the following:
- Your Order #
- Your Phone Number
- Photographs and/or video of the packaging upon opening and product that was damaged
The damaged product(s) must be returned in their original packaging within 7 days of filing your claim.